How your personal information is collected, stored, and protected — everything is transparently explained here. dg999 believes that data security is the foundation of player trust.
A quick overview of the key pillars of the dg999 Privacy Policy
Every connection and transaction you make is secured with SSL 256-bit encryption. There is no way for any third party to access your information.
Your data is stored on secure servers. Firewalls and multi-layer security are in place to prevent unauthorized access.
Your personal information is never sold or shared with third parties for commercial or advertising purposes. Your data is used solely to deliver our services.
You can choose which types of cookies to allow. All cookies other than essential ones are optional.
Documents collected for identity verification are kept under strict security and are used only when required by regulatory authorities.
You have the right to request access to, correction of, or deletion of your data. Contact our support team at any time.
Dg999 (hereinafter referred to as "we", "dg999", or "the Platform") is an internationally licensed online gaming platform. We understand how valuable your personal information is, and this Privacy Policy has been crafted to reflect that trust.
This Privacy Policy applies to the dg999 website, mobile app, and all related services. By using our platform, you are deemed to have consented to the collection and use of information as described in this Policy.
The dg999 Privacy Policy is written in plain, straightforward English with Bangladeshi players in mind, so every aspect is completely transparent. No hidden clauses, no ambiguity.
Important: If you have any questions after reading this Policy, reach out to our 24/7 live chat support. We're here to help.
Various types of information are collected when you create an account and use our services. Full details are provided below:
| Data Type | What Information | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Notifications & Support |
| Financial Information | BKash/Nagad number, bank account (if applicable) | Payment Processing |
| Device Information | IP address, device model, operating system | Security & Fraud Prevention |
| Usage Data | Gaming history, login times, session data | Service Improvement & Responsible Gaming |
Only the information that is truly necessary will be collected. dg999 will never ask for unnecessary personal data.
Collected data is used solely for the following purposes:
Our Commitment: Your personal information will never be sold or shared with third parties for advertising or marketing purposes.
Dg999 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
Types of Cookies:
Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Please Note: We never track your browsing history or collect data from other websites you visit.
Dg999 uses industry-leading technology to keep your data secure. Our security layers include:
Please be aware that no one can guarantee 100% security on the internet. Keeping your password confidential and logging in only on secure networks is also your responsibility.
Dg999 does not retain your data longer than necessary. Our retention policy is as follows:
After the specified retention period, data is permanently deleted or anonymized in a way that makes it impossible to identify you in any manner.
As a dg999 player, you have the following rights over your personal data:
Dg999 gives you full control over your data
To find out what information dg999 holds about you, submit a request via live chat or email. A full data report will be provided within 30 days.
If any information in your profile is incorrect, you may request a correction. Provide supporting proof and we will update it as quickly as possible.
After account closure, you may request deletion of all data except what is required by law. Once the legal retention period expires, that data will be permanently deleted.
You may request that the processing of your data be restricted under certain circumstances. Our support team will guide you through this process.
You may request a copy of your data in a standard format that you can use elsewhere.
If you suspect a privacy policy violation, contact our support team first. If you are not satisfied with the outcome, you may file a complaint with the relevant authority.
Dg999 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.
Caution: We are always vigilant in protecting minors. If any irregularity is identified, the necessary legal action will be taken.
Dg999 may update this Privacy Policy from time to time. When changes are made:
We recommend checking this page regularly to stay up to date.
For any questions, requests, or complaints regarding the privacy policy, please get in touch with us:
Quick Response: We respond to all privacy-related requests within 72 hours. For urgent matters, reach us directly via live chat.
We treat your privacy as a top priority — not just in policy, but in everything we do every day.
Your data is never sold. No advertiser or third party has access to your information.
Every connection is secured with bank-grade SSL-256 encryption, 24 hours a day.
No hidden terms. Everything is written clearly and transparently, plain and simple.
All privacy-related requests are resolved within 72 hours.
Answers to the most frequently asked privacy questions from our players
Your data is fully protected at dg999. Register now and get a 100% bonus on your first deposit.